Judicial and Institutional Services
Faq

Family Guardianship Department

You must report to the Judicial & Institutional Services (J&IS), Family Guardianship Department, located at AJC Brouwers Road No. 5, Yogesh Commercial Complex Unit 2F/G, on the date and time stated in your letter or appointment notice. If you are unable to attend or have not received an appointment, please contact us at +1 (721) 542-3449 to schedule or reschedule your appointment. You can also request an appointment through this website.
The Family Guardianship Department supervises and supports children and families when ordered by the Court. Our goal is to promote the safety, well-being, and healthy development of children while helping families resolve concerns and create a stable home environment.
You may have been referred by the Court, the Court of Guardianship, or another competent authority because concerns have been raised about the care, safety, or development of a child. Your family guardian will explain the reason for your supervision and what is expected.
Your family guardian will explain the court order or measure, discuss your family's situation, answer your questions, and develop a plan of action together with you. You will also receive information about your rights, responsibilities, and the support available.
Yes. Home visits are an important part of family supervision. They help the family guardian assess the child's living situation, monitor progress, and provide guidance and support to the family.
You are expected to:
  • Attend scheduled appointments.
  • Cooperate with your family guardian.
  • Follow agreements and court-ordered conditions.
  • Inform your family guardian of changes to your address, telephone number, or family situation.
  • Participate in recommended services or programmes.
  • Act in the best interests of your child.
If you fail to cooperate, the Family Guardianship Department may report this to the Court or other competent authority. The Court may consider this when making decisions regarding the supervision or protection of your child.
No. The Family Guardianship Department cannot independently remove a child from the home. Any decision regarding the placement of a child is made by the competent judicial authority, such as the Court of Guardianship and the Court, in accordance with the law.
Yes. Your family guardian can provide guidance and refer you to appropriate services, such as parenting support, counselling, mental health services, addiction treatment, educational support, or other community resources that may benefit your family.
You can contact your family guardian during office hours by telephone or email. If you do not know who your assigned family guardian is, please contact the J&IS office by calling +1 (721) 542-3449, sending an email to info@jis-sxm.org, or completing the contact form on our website and we will assist you.